FAQ

Frequently Asked Questions

With 15 years of manufacturing experience and a complete service system, we provide clear answers to the most common questions about our products, delivery, and collaboration process.

What after-sales services do you provide? How are issues resolved?​​

We offer installation guidance for all doors. A 10-year quality warranty covers free assembly units, replacement parts, and reinstallation if needed.

What is your delivery time?​​

Delivery takes 25–35 days after deposit confirmation and order finalization.

How can I get pricing information?​

Prices vary based on specific requirements (e.g., design, materials, quantity). Please share your details for an accurate quote.

How do you ensure product quality? Do you conduct inspections?​

We implement a full quality management process. Our QC team monitors all critical production stages and shares photos/videos before delivery. You or your local agent may inspect the goods at our factory, or we can arrange third-party inspections with comprehensive reports to verify quality compliance.

What customization services do you offer?​​

We provide end-to-end customization, including design drawings, color matching,Customized size, special functions, structural variations, material options, and installation guidance.

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